• 業務一本化ツールならアカウント数無制限のテレワンプラス。

Streamline your work with a collaboration system!
Our company is in its 20th year of telework-Recording the process of building our in-house system!-

The trigger was, “Not enough time. Can’t handle it…”

TELEONEPLUS development for Collaboration System

Our company is
in its 20th year of telework

The trigger was,
“Not enough time. Can’t handle it…”

The office was filled with files: meeting minutes, daily reports, phone comment sheets, client files, contracts, resumes, fax files. Desks were cluttered with copies and a large number of staplers.LAN cables sprawled like a mesh under the desk.

With every increase in clients, time became scarce.Handling phone calls while flipping through thick files.To cope with the growing piles of paper, we ended up renting an entire room as a storage space.

We realized we had to systematize things or we wouldn’t be able to handle it anymore.We made our in-house systems compatible with telework and achieved improved work efficiency.It was a bold decision made in a time before telework was a common term.

テレワークツールのテレワンプラス|弊社はテレワーク

The Story of the Transitioning to Telework

We decided, “Let’s consolidate the tools!”

2000
テレワークツールのテレワンプラス|弊社はテレワーク17年目

We requested the development of a business management system in Pearl.We communicated incoming and leaving messages via flip phones.We also made it possible to input communication tasks by flip phones.Salaries were calculated automatically.We attempted to upload videos but had to give up due to insufficient bandwidth.It was a time when we were determined to go all the way.

2003
テレワークツールのテレワンプラス|弊社はテレワーク17年目

We upgraded with PHP, adding features such as inquiry management, automated output for clients, email templates, bulletin boards, recruitment management, and integration with our website.Along with in-house development, some stuffs simultaneously began working from home.It was a period of spreading the new work style.

2005
テレワークツールのテレワンプラス|弊社はテレワーク17年目

Skype and the company’s internal system have been used to start operations between Tokyo and Osaka, and Skype has increased the number of “telecommuters”.We conducted meetings on Skype.There was a period when clients often rejected the suggestion of “Let’s have a meeting on Skype” and preferred to meet in person.

2006
テレワークツールのテレワンプラス|弊社はテレワーク17年目

Matching and employment guides and manuals for human resources have been added to the system.
We transitioned from fax to the internet.Although the paperless system was progressing, documents were still requested by clients to be printed, stamped, and sent, and the system was not completely paperless.

The Story
of the Transitioning to Telework

We decided,
“Let’s consolidate the tools!”

2000

We requested the development of a business management system in Pearl.We communicated incoming and leaving messages via flip phones.We also made it possible to input communication tasks by flip phones.Salaries were calculated automatically.We attempted to upload videos but had to give up due to insufficient bandwidth.It was a time when we were determined to go all the way.

2003

We upgraded with PHP, adding features such as inquiry management, automated output for clients, email templates, bulletin boards, recruitment management, and integration with our website.Along with in-house development, some stuffs simultaneously began working from home.It was a period of spreading the new work style.

2005

Skype and the company’s internal system have been used to start operations between Tokyo and Osaka, and Skype has increased the number of “telecommuters”.We conducted meetings on Skype.There was a period when clients often rejected the suggestion of “Let’s have a meeting on Skype” and preferred to meet in person.

2006

Matching and employment guides and manuals for human resources have been added to the system.
We transitioned from fax to the internet.Although the paperless system was progressing, documents were still requested by clients to be printed, stamped, and sent, and the system was not completely paperless.

After Introducing Telework

The way we respond to clients and the mindset of our staff changed.

After Introducing Telework

The way we respond
to clients and the mindset
of our staff changed.

Telework has become the norm for us over time.
Initially, there were challenges associated with changing work styles, but by clearly communicating the purpose and reasons to our staff, telework became part of our company culture.

While implementing telework doesn’t solve all problems, it was the best choice for our company.

Here are some of the notable changes that occurred as a result of implementing telework:

Reduced emotional arguments,
increased analysis of client information.

As the system was built, there were fewer “phone calls” for communication tasks and less “emotionalism” in sharing information within the company through text input and pull-down canned text selection. We were able to analyze the current situation calmly.

Less hassle to do it twice

Detailed communication to clients is now done via chat.
Progress is shared with the client through project management, reducing the need to do it twice.

Meetings only when necessary

Regular meetings ceased, and we started having meetings as needed, aligned with project progress, Gantt charts, and milestones.

Speeds up client support

Now that we can organize requests for information and client inquiries through “Inquiry Management,” we are able to respond to them faster and more efficiently than ever before.

Increased awareness of time
and self-discipline among staff.

Through teleworking, the staff themselves have become aware of the tension, in a positive sense, of being watched by someone in the company.Task management and work time management were effective in raising awareness and increasing the efficiency of each task.

Visibility of work progress

We no longer needed to constantly check, “How’s it going?” regarding each staff member’s progress. We naturally started supporting each other.

Reduced gap in client requests

By sharing client requests and requests with each other through the message and project management, gaps in understanding and time have been reduced.

New Discoveries

When trying out new tasks for the first time, it doesn’t always go smoothly, but through effective time and task management, each staff member discovers, “Wow, I had this kind of capability!” It leads to exciting new discoveries.

Privacy Preferences

When you access our website, certain services may store information through your browser, typically in the form of cookies. You can change your privacy settings from here. Please be aware that blocking some types of cookies may impact your experience on our website and the services we can provide.

Click to enable/disable Google Analytics tracking code.
Click to enable/disable Google Fonts.
Click to enable/disable Google Maps.
Click to enable/disable video embeds.

This website uses cookies for comfortable browsing. If you agree to the use of cookies,

please click "Accept."For more details, please refer to our Privacy Preferences.