TELEONEPLUS – Your Business Efficiency Tool｜
Frequently asked questions
TELEONEPLUS – Your Business Efficiency Tool
Frequently asked questions
Q. Do my clients need to buy TELEONEPLUS?
No, clients using TELEONEPLUS don’t need to buy anything.
Administrators can create as many client accounts as needed from the admin page.Here’s how TELEONEPLUS works
Q. What does TELEONEPLUS offer?
TELEONEPLUS is an all-in-one collaboration system that brings together around 65 different tools essential for business operations.
It covers everything from project management, staff and client management, to communication with clients and staff through chat and email.
Creating a series of documents is a breeze with just one click, from requesting quotes to generating quotes and invoices.
Q. Is there a free trial available?
Yes, You can test all the functions on our demo site without any restrictions.
We also offer a 30-day free trial. Feel free to sign up and give it a try.Q. Which browsers do you recommend for PCs (Web version)?
We’ve tested and confirmed that our software works well with the following browsers.
Windows7、Windows8、Windows10
– Google Chrome™ 72、Microsoft Edge™ 42、
macOS High Sierra / macOS Mojave
– Google Chrome™ 72If you use different browsers or versions, some features might not work correctly.
Q. Can I access the site using a smartphone?
Yes, you can access it with our recommended browsers for iPhone and Android devices.
PC version Smartphone version Favorite function
in the header menu〇 × Changing colors 〇 × Import feature 〇 × Various customization options 〇 × Q. Is there any security in place?
Yes, we use SSL encryption for secure communication.
Besides using firewalls, IDS, and such for monitoring, an external company conducts periodic checks on software and other vulnerabilities at both server and service levels.
Q. Is there a support system available?
A: “Yes, we offer support through our Telephone Plus inquiry management.
Our goal is to respond to your inquiries within 2 business days.Support desk hours
Monday to Friday, from 10:00 a.m. to 5:00 p.m.
(Not available on Saturdays, Sundays, national holidays, and during our year-end, New Year, and summer vacations as scheduled by our company).Q. What sets apart the On-Premise version from the Cloud version?
With the On-Premise version, TELEONEPLUS gets installed on a server chosen by the customer.
For the cloud version, you’ll be using the TELEONEPLUS server.
So, if any issues arise on the server, you can get them fixed for a fee in the On-Premise version.