Collaboration Systems “TELEONEPLUS”｜
TELEONEPLUS offers three support systems!
No worries! You can make the most of it!
We provide comprehensive support, addressing all your concerns when considering adopting the tool and answering your questions during operation.
Collaboration Systems “TELEONEPLUS”
TELEONEPLUS offers
three support systems!
No worries! You can make the most of it!
We provide comprehensive support, addressing all your concerns when considering adopting the tool and answering your questions during operation.
01. Get Support via Zoom
If you’ve gone through the manual but still feel uncertain about using TELEONEPLUS, don’t hesitate to reach out to us!
Our staff members are experts in Telephone Plus, including those who have learned it from scratch. They know it inside out, just like our customers do.
We’ll be there for you, explaining everything clearly and in a way that’s easy to understand.
01.
Get Support via Zoom
If you’ve gone through the manual but still feel uncertain about using TELEONEPLUS, don’t hesitate to reach out to us!
Our staff members are experts in Telephone Plus, including those who have learned it from scratch. They know it inside out, just like our customers do.
We’ll be there for you, explaining everything clearly and in a way that’s easy to understand.
Try out the free trial with all features unlocked, no cost at all!
Try out the free trial with all features unlocked, no cost at all!
02. Access Online Manual
We have a special website for our manuals, designed to be viewed on smartphones or tablets.
We keep all the manuals up-to-date, including updates to match system changes.
Our manuals are here to support your quest for improved operational efficiency.
02.
Access
Online Manual
We have a special website for our manuals, designed to be viewed on smartphones or tablets.
We keep all the manuals up-to-date, including updates to match system changes.
Our manuals are here to support your quest for improved operational efficiency.
03. Contact us via e-mail
Feel free to reach out to us using the “Contact Us” form on the online manual.
Our support team will get back to you via e-mail within two business days, and they’ll assist you until your query is resolved.
You can also contact us by clicking the “Inquiry / Request for Brochure” button on the official website.
03.
Contact us
via e-mail
Feel free to reach out to us using the “Contact Us” form on the online manual.
Our support team will get back to you via e-mail within two business days, and they’ll assist you until your query is resolved.
You can also contact us by clicking the “Inquiry / Request for Brochure” button on the official website.
Try the free trial with all features unlocked, no cost at all!
Try the free trial with all features unlocked, no cost at all!
Frequently Asked Questions
Do I need to pay for customer support?
Support is free for the cloud version.
For the on-premise version, you’ll need an annual support contract, and the fee is 15,000 yen per month.
Want to know more about annual support? Click here.Is support exclusive to purchasers?
Yes, support is primarily available for those who bought Telephone Plus. However, the manual site is open to everyone, including those who haven’t purchased the software yet.
If you’re using TELEONEPLUS with a client account, you can also access the client-only page on the manual site.
The manual site has videos for all items, including the client-only page.Is support offered 24/7?
ZOOM support is available from 10:00 am to 5:00 pm on weekdays and is closed on weekends and holidays.
Other support is available 24/7.Is there pre-purchase support available for TELEONEPLUS?
Absolutely! You can request a free ZOOM information session. You’ll have up to 40 minutes to talk one-on-one with our team.
Feel free to ask anything, share your concerns, and get all the answers you need.
Don’t hesitate to apply right here.
For those curious about us
Check out our TELEONEPLUS online demo!
You can try it out with an unlimited and free trial.
ーSee it, experience it, and be amazed.ー
With TELEONEPLUS, you get access to all 65 system functions right after purchasing.
*For admins and team members (your employees).
Give it a go with 3 accounts: administrator, team members (your employees), and clients (customers) until you’re happy with it.
* Note that you can’t use your real email address for sending messages.
For those curious
about us
Check out
our TELEONEPLUS
online demo!
You can try it out with an unlimited and free trial.
ーSee it, experience it, and be amazed.ー
With TELEONEPLUS, you get access to all 65 system functions right after purchasing.
*For admins and team members (your employees).
Give it a go with 3 accounts: administrator, team members (your employees), and clients (customers) until you’re happy with it.
* Note that you can’t use your real email address for sending messages.